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How artificial intelligence is revamping customer call ...

Everyone gets angry over customer service call centers – both the customers frus...

"Your call is very important to us." Is it, really?

Everyone gets angry over customer service call centers – both the frustrated cus...

When can I pre-order Apple's Vision Pro headset?

It's unclear how much consumer demand there will be for the $3,500 headsets, ava...

Millions could lose affordable web access with FCC prog...

FCC Chairwoman Jessica Rosenworcel urged Congress to provide $6 billion dollars ...

Apple is sending out iPhone settlement money. Here's wh...

Millions of iPhone owners will share in a financial settlement Apple is paying o...

China says its experts have "cracked" Apple's AirDrop e...

Beijing authorities say they've figured out how to trace people using Apple's en...

Microsoft briefly tops Apple as world's most valuable c...

Microsoft's market value momentarily surpassed that of Apple's for the first tim...

eBay agrees to pay $3 million to resolve charges over s...

Online retailer eBay has agreed to pay a $3 million fine to resolve criminal cha...

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